Privacy statement

Privacy

Trusted BV (“Trusted”, “wij”, “ons”) respecteert uw privacy. Dit beleid legt uit welke persoonsgegevens wij verwerken wanneer u https://www.TrustedVoice.eu bezoekt of contact met ons opneemt, waarom wij dit doen en welke rechten u heeft. Wij verwerken persoonsgegevens in overeenstemming met de EU-verordening Algemene Gegevensbescherming (AVG) en de Nederlandse wetgeving.

Who is responsible for your data

Trusted BV is the controller for the processing described in this policy.

Trusted BV, Eindhoven, the Netherlands
Chamber of Commerce (KvK) number: 98910973
Email: jan.niessen@trustedvoice.eu

We are not required to appoint a Data Protection Officer. For privacy questions, you can contact us using the details above.

What data we process, why, and on what basis

When you contact us

If you email or call us, we process the information you share: usually your name, email address, phone number, organisation, job title and the content of your message. We use this to answer your question and, where relevant, to discuss a possible engagement. Legal basis: our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract (Art. 6(1)(f) and 6(1)(b) GDPR).

When we work together

For clients and their contacts, we process contact and company details, correspondence, handover information and billing details. Legal basis: performance of our contract (Art. 6(1)(b) GDPR) and compliance with legal obligations such as tax and accounting rules (Art. 6(1)(c) GDPR).

Recruitment and interim candidates

When we look for candidates for a role, or you send us your CV, we process your name, contact details, CV, career history and notes from our conversations. We use this only to assess your suitability for a role and, with your consent, to introduce you to a client. We never share your details with a client without your consent. Legal basis: our legitimate interest in matching candidates to assignments (Art. 6(1)(f) GDPR), or your consent where we keep your details for future roles (Art. 6(1)(a) GDPR).

When you visit our website

Our hosting provider automatically logs technical data when you visit the site, such as your IP address, browser type, the pages requested and the time of the request. We use these server logs solely to keep the website secure and working. Legal basis: our legitimate interest in running a secure website (Art. 6(1)(f) GDPR).

We do not use analytics, advertising or social media tracking on this website, and we do not build visitor profiles. Our fonts are hosted on our own server, so your visit does not send any data to third parties such as Google.

This website does not place any tracking or marketing cookies. WordPress may place strictly necessary cookies, for example when an administrator logs in. These cookies are needed for the site to work and do not require consent under Dutch law, so we do not show a cookie banner. If we ever add cookies that require consent, we will ask for it first and update this policy.

How long we keep your data

Enquiries that do not lead to an engagement: up to 12 months after our last contact.
Client and handover data: for the duration of the relationship and up to 2 years afterwards, unless a longer period is needed to handle a claim.
Invoices and accounting records: 7 years, as required by Dutch tax law.
Candidate data: up to 4 weeks after a selection procedure ends, or up to 1 year if you agree that we may keep your details for future roles.
Server logs: kept by our hosting provider for a short period, usually no longer than [log retention, for example 30 days].

Who we share your data with

We do not sell your personal data. We only share it where necessary:

With service providers that process data on our behalf, such as our hosting provider ([hosting provider]) and email provider ([email provider]). They act under a data processing agreement and may only use your data on our instructions.
With a client, if you are a candidate and have agreed to the introduction.
With our accountant and the tax authorities, where the law requires it.
With other parties if we are legally obliged to, for example by a court order.

We aim to keep your data within the European Economic Area. If a service provider processes data outside the EEA, we make sure appropriate safeguards are in place, such as the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework.

How we protect your data

We take appropriate technical and organisational measures to protect your data against loss and unauthorised access. These include an encrypted (HTTPS) connection to our website, secure, password-protected accounts with two-factor authentication where available, and limiting access to the people who need it.

Your rights

You have the right to:

access the personal data we hold about you;
correct inaccurate data;
have your data deleted;
restrict or object to our processing, including processing based on our legitimate interests;
receive your data in a structured, commonly used format (data portability);
withdraw your consent at any time where we rely on consent. This does not affect processing that took place before.

To exercise any of these rights, email info@Trusted.eu. We may ask you to confirm your identity. We will respond within one month.

If you are unhappy with how we handle your data, please let us know first so we can put it right. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, http://www.autoriteitpersoonsgegevens.nl).

Automated decision-making

We do not make decisions about you based solely on automated processing, including profiling.

Changes to this policy

We may update this policy when our services or the law change. The latest version is always available on this page, with the date of the last update at the top.